TRAI will leverage AI to fight cybercrime and SIM fraud

The Telecommunications Regulatory Authority of India (TRAI) is looking to leverage artificial intelligence (AI) to combat cybercrime and SIM fraud. India allows consumers to hold up to 9 SIM cards in their name. This gives fraudsters the ability to take multiple SIM cards and then use them for fraudulent purposes. (Note that J&K users can only keep 5 SIM cards).

According to a report by ET Telecom, a TRAI official said he was considering using technologies such as AI to track active landline SIM cards at specific locations to combat fraudulent calls.

The Department of Telecommunications (DoT) recently conducted an AI-based survey in Mewat, Haryana for SIM card verification. There were nearly 14,000 fake logins found in the region which were intended for SIM fraud.

Millions of Indians, scammers just need to get lucky a few times

There are millions of Indians receiving scam calls. These scammers don’t need to be lucky every time. Even if they get what they want multiple times, they earn money. So many Indians are losing money to scammers due to fake calls. TRAI seeks to stop this as much as possible by using new era technologies.

TRAI relies on the fact that SIM cards held by genuine consumers move and change location from time to time. It is fixed SIM cards that are intended for fraudulent activities. TRAI will rely on AI to track these fixed SIM cards and attempt to combat SIM fraud and cybercrime.

AI-enabled processes can help TRAI quickly locate suspicious SIM cards. In 2021, TRAI implemented a blockchain-based system for commercial messages that allowed only genuine entities to send bulk messages to customers with a predefined template. This way, scammers cannot broadcast or send bulk messages to consumers, which will help in the fight against SIM fraud and cyber crimes in India.