Temenos crosses the milestone of 850 customers on its digital banking platform

Temenos Infinity offers composable digital banking solutions across customer tiers and geographies

GENEVA, Switzerland, Nov. 17, 2022 (GLOBE NEWSWIRE) — Temenos (SIX: TEMN) today announced that it has surpassed 850 customers with the Temenos Infinity digital banking platform, successfully delivering implementations across multiple customer tiers and across multiple geographical areas.

A set of banks have been commissioned with Temenos Infinity from banks in Europe, Middle East and Africa such as Credem, Suez Canal Bank and Arab Tunisian Bank to Virgin Money part of Bank of Queensland (BOQ) in Australia , BCP Peru in LATAM and a leading bank in the United States, Temenos is experiencing phenomenal growth in the adoption of its digital banking platform, particularly by SaaS customers, as banks turn to packaged banking services to speed up time to market.

Temenos Infinity is an omni-channel, multi-experience platform that provides a complete 360-degree customer view, helping banks acquire, serve, retain and cross-sell to customers, across multiple channels and devices using native mobile capabilities. Offering composable banking services – built on microservices and accessible via APIs – the platform enables banks to rapidly develop innovative products that bring real benefits to consumers and businesses.

Marc DeCastro, Director of Research, Consumer Banking, IDC, said: “Over the past few years, we have seen Temenos increase its level of investment in its customer experience platform, Temenos Infinity. Its pre-pandemic investments, including Kony’s and Avoka’s platforms, served to improve and accelerate its product development, allowing Temenos to further strengthen its leadership in this segment. Today, Temenos Infinity offers banks a rich set of Temenos Infinity APIs, microservices, and microapps to deliver a true omnichannel experience across multiple lines of business. Temenos was named a Leader in the recent IDC MarketScape: North America Digital Banking Customer Experience Platforms 2022 Vendor AssessmentI. We believe this latest landmark announcement from Temenos reflects our broader findings that banks continue to invest strategically in technologies that will help them deliver a superior customer experience to their customers, enabling them to grow market share. and accelerate beyond their competitors.

Temenos Infinity combines a comprehensive digital banking engagement platform with a powerful low-code/no-code development platform that drives business transformation. Temenos has integrated innovative Explainable AI (XAI) technology and offers a micro-application architecture that differentiates Temenos Infinity and delivers seamless digital customer experiences.

An example of XAI technology is Temenos Smart Banking Advisor (formerly Temenos Virtual COO) – a digital advisor for smart decision-making – which helps SMEs manage and grow their business. Temenos Smart Banking Advisor offers AI-powered services for SMEs, delivered on an open platform that integrates, analyzes data and provides intelligent recommendations to optimize business and financial decisions.

Temenos Innovation Testimonial, Canadian Western Bank (CWB) won Aite-Novarica Group’s 2022 Impact Award for AI and Advanced Analytics for Virtual COO (Temenos Smart Banking Advisor), which was co-developed with Temenos.

Max Chuard, CEO of Temenos, said: “Temenos Infinity is the world’s best-selling digital banking platform, used by over 850 financial institutions, from leading global banks to digital challengers. Consumers today expect the same kind of responsive experience for their banking needs that they get from e-commerce brands. We leverage our powerful Temenos Infinity Platform which integrates the Kony platform and Avoka’s integration solution to meet the demand of customers in all geographies for front-end innovation, helping them respond faster and least cost to the needs of their customers in terms of digital services.

More than 850 financial services institutions around the world leverage Temenos Infinity, which offers rich functionality for all retail, corporate, corporate and private banks and wealth management companies. It provides SaaS solutions for digital onboarding, origination and service to incumbents and non-incumbents, which provides high agility while reducing time to market and improving profitability. Temenos offers end-to-end solutions with core banking services Temenos Infinity and Transact, but gives banks choice with its composable architecture.

Temenos Infinity’s leadership in innovation has been recognized with numerous analyst accolades. Temenos was named a leader in two key reports – The Forrester Wave™: Digital Engagement Platform and Digital Engagement Center Ratings for Q3 2021. Temenos was also the only vendor ranked best-in-class in the Aite matrix assessment of digital banking in the United States. solutions.

About Temenos
Temenos (SIX: TEMN) is the world’s leading open platform for composable banking, creating opportunities for more than 1.2 billion people around the world every day. We serve more than 3000 banks, from the largest to challengers and community banks in more than 150 countries by helping them to create new banking services and customer experiences at the cutting edge of technology. Temenos’ open platform helps our top-performing clients achieve ROE three times the industry average and cost-to-income ratios two times lower than the industry average.

For more information, visit www.temenos.com.


I IDC MarketScape: 2022 Vendor Assessment of Digital Banking Customer Experience Platforms in North America (Document # US48061122, March 2022).