Pinnacle Financial Partners: Melissa Smith joins Pinnacle Financial Partners as Senior Credit Officer

April 28, 2022

Melissa Smith has joined the Pinnacle team in the National Capital Region as a Senior Credit Officer. She will build and lead a team of credit counselors who will partner with financial advisors to review and structure loans in the marketplace. Smith is based at the company’s temporary location at Tysons Corner.

“Melissa has spent 23 years serving clients on the credit side and is the perfect person to help us grow a local team of credit partners,” said Carolyne Pelton, President of Pinnacle in the National Capital Region. “Pinnacle’s unique service culture fosters a sense of partnership between credit and lending that is unique in the financial services industry. Because we all work on the same incentive plan, credit teams, lending and support services form true partnerships. Pinnacle’s lending partners engage with our customers, working hand-in-hand with the team to meet customer needs. Melissa’s expertise and reputation in of service align with Pinnacle’s values ​​and mission, and we celebrate his arrival at one of the best companies to work for in the nation!

Smith worked her entire career up to that point at BB&T, now Truist, starting as a sales officer in Atlanta and navigating through several credit positions including senior credit manager where she managed several loan officers in support of areas of Virginia, Maryland, Washington DC and Pennsylvania. .

“I believe in a servant leadership model in managing my teams and working with clients,” Smith said. “Credit counselors need to strike a balance between working in the interests of the business and the client. In many institutions this is a challenge and often leads to a transactional approach of simple “yes and no” credit decisions. At Pinnacle, however, we build strong relationships with each other, based on trust, so that we can work together on a forward-looking credit strategy and solutions that help our customers. what our community needs.

Smith received her Bachelor of Business Administration in International Business and a minor in Spanish from the University of Georgia and her MBA from Mercer University in Atlanta.

Pinnacle Financial Partners offers a full range of banking, investment, trust, mortgage and insurance products and services designed for businesses and their owners and individuals interested in a holistic relationship with their financial institution. The company is the No. 1 MSA bank of Nashville-Murfreesboro-Franklin, according to 2021 FDIC filing data, is listed by Forbes as one of the top 25 banks in the nation, and earned a spot on the 2022 Top 100 list. Best Companies at Work For® in the United States, its sixth consecutive appearance. American Banker has recognized Pinnacle as one of America’s Best Banks to Work for nine consecutive years and #1 among banks with over $11 billion in assets in 2021.

Pinnacle entered the National Capital Region in November 2021 recruiting six local financial services professionals to open an office in Northern Virginia.

The company began operations in a single location in downtown Nashville, TN in October 2000 and has since grown to approximately $39.4 billion in assets as of March 31, 2022. As the second largest company in Tennessee-headquartered banking portfolio, Pinnacle operates in 15 primarily urban Southeast markets.

Additional information about Pinnacle, which is part of the Nasdaq Financial-100 Index, is available at