Northwest Federal Credit Union Wins 2022 Commuter Connections Employer Recognition Award for Telecommuting Category | national company

HERNDON, Va.–(BUSINESS WIRE)–July 11, 2022–

The Northwest Federal Credit Union (NWFCU) is proud to announce that it has received a 2022 Employer Recognition Award. The Metropolitan Washington Council of Governments (COG) Commuter Connections Program hosted the 25th Annual Awards Ceremony at the National Press Club in Washington, DC, with Nohman Ishaq, Vice President, Retail Business Development, who received the Telework Award.

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Northwest accepts the 2022 Commuter Connections Award: Telecommuting Category (Photo: Business Wire)

“I am so honored to accept this award on behalf of Northwest,” said Ishaq. “We make it a priority to meet the needs of employees whenever possible, and this is just one of the ways we’ve been able to do that.”

Founded in 1947, the Northwest Federal Credit Union (NWFCU) is a full-service financial institution that strives to provide valuable financial products and services to its more than 260,000 members.

“NWFCU’s telecommuting program has been highly successful in maintaining employee engagement and productivity, while helping to increase operational adaptability and resilience.” said Nicholas Ramfos, director of Commuter Connections. “We encourage other organizations in the region to follow NWFCU’s example as a model to complement and develop their own telework programs.”

An informal telecommuting program began at NWFCU in March 2020 in response to the COVID-19 pandemic. In July 2021, all remote workers were then called back to the office full-time. After receiving feedback from employees, the organization saw telecommuting as an asset to help retain staff in a competitive job market. As a result, in the fall of 2021, the NWFCU reintroduced and formalized its telecommuting policy. NWFCU has 533 employees in the Washington metro area, with 344 employees (65%) working remotely; 256 employees (48%) do it 1 to 2 days a week, and 88 (17%) telework full time.

“We’re thrilled that our employees are able to express what they need from us, and even happier to be able to meet those needs,” said Jeff Bentley, president and CEO of Northwest. “It’s in our DNA as a credit union to give people what they need – employees and members.”

The NWFCU has been able to reduce real estate expenses by decreasing the need for office space, as the majority of its call center staff work full-time remotely. Improving work/life balance has greatly improved employee morale and reduced absenteeism. Additionally, the program has made the NWFCU more adaptable to emergency preparedness.

Equipment such as laptops, headsets, monitors, keyboards, and VPN access are made available to ensure employees can thrive in a remote work environment. Additionally, NWFCU supervisors receive training on managing in a remote work environment.

Employees have the option of combining a compressed/flexible workweek with remote work. These agreements are managed individually by each manager and the agreements are adapted to the needs of the employees.

NWFCU’s telecommuting program has reduced nearly 886,000 vehicle miles traveled (VMT) and saved more than 40,000 gallons of gasoline per year.

At the 2022 Employer Recognition Awards Ceremony, Commuter Connections also recognized Environmental Improvements located in Sterling, Virginia for the Incentives category, and Ellumen Inc., located in Silver Spring, MD, for the Marketing category. .

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SOURCE: Northwestern Federal Credit Union

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PUBLISHED: 07/11/2022 09:00 AM/DISC: 07/11/2022 09:02 AM

Copyright BusinessWire 2022.