Microsoft Corp has completed its $16 billion acquisition of Nuance Communications Inc., a leader in conversational AI and ambient intelligence in industries including healthcare, financial services, retail and telecommunications.
Driven by a shared vision to create outcome-driven AI, Microsoft and Nuance will enable organizations in all industries to accelerate their business goals with security-focused cloud solutions infused with powerful AI and vertically optimized. Customers will benefit from improved experiences for consumers, patients, clinicians and employees, as well as improved productivity and financial performance.
“Completing this important and strategic acquisition combines Nuance’s industry-leading conversational AI and ambient intelligence with Microsoft’s secure and reliable cloud offerings,” said Scott Guthrie, executive vice president, Cloud + AI Group, Microsoft.
“This powerful combination will help providers deliver more affordable, efficient and accessible healthcare, and help organizations across all industries create more personalized and meaningful customer experiences. I couldn’t be happier to welcome the Nuance team to our Microsoft family.
As digital transformation accelerates, organizations in all industries around the world can address challenges that will have a fundamental impact on their success: reducing clinician burnout and improving early detection and treatment of disease in the healthcare industry, create personalized customer experiences and support employee productivity and productivity. well-being in financial services, retail and telecommunications.
Cloud-based AI solutions from Microsoft and Nuance can help achieve business goals and address organizations’ most pressing needs. In addition, Microsoft and Nuance can strengthen the ability of organizations in all industries to expand their impact by delivering the services consumers, patients and employees rely on, when and where they need them.
“Combining the power of Nuance’s deep vertical expertise and proven business results in healthcare, financial services, retail, telecommunications and other industries with Microsoft’s global cloud ecosystems will accelerate our innovation and deploy our solutions faster, more seamlessly and at greater scale to solve our customers’ most pressing challenges,” said Mark Benjamin, CEO of Nuance. “As Microsoft and Nuance merge into one organization, we are excited about the opportunities ahead for our technology, our people, our customers and our partners.
Mark Benjamin will remain CEO of Nuance and will report to Microsoft Cloud + AI Group Executive Vice President Scott Guthrie.
Microsoft is enabling digital transformation in the era of intelligent cloud and intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.