LAS VEGAS, Oct. 20, 2022 (GLOBE NEWSWIRE) — ibex (IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced its sponsorship of Silver 20/20 United States, which will take place from October 23 to 26 in Las Vegas. Money 20/20 is the premier conference that brings together the payments, banking, fintech and financial services communities to create disruptive new ways to move, manage, spend and borrow money.
At Money 20/20, Julie Casteel, director of strategic accounts and director of marketing at ibex, will be a guest speaker alongside leaders from major brands such as Carta, Fifth Third Bank, Klarna and PayPal. Additionally, ibex will host an invitation-only dinner on October 24 for thought leaders and industry influencers.
“We are thrilled to sponsor Money 20/20 and engage with some of the brightest minds in the industry to help shape the future of CX for fintech,” Casteel said. “In this turbulent market, companies at all stages of growth must focus on delivering smooth, transparent, and data-driven CX programs or risk losing customers to more nimble and scalable competitors. ibex works with many of the world’s leading brands, from retail to fintech, to create amazing digital experiences for their customers, while lowering operating costs.
A team of ibex CX experts will be on hand to share best practices and the latest technologies to improve customer interactions, contact center performance and customer outcomes.
ibex provides innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology and end-to-end customer engagement solutions to help businesses acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model comprised of 34 operational facilities around the world, while deploying next-generation technology to deliver superior customer experiences to many of the world’s leading retail businesses. retail, e-commerce, health technology, fintech, utilities and logistics.
ibex leverages its diverse global team of more than 30,000 employees along with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding more than 2 .2 billion in lifetime revenue every year and delivering a truly differentiated customer experience. To learn more, visit our website at ibex.co and join us on LinkedIn.
A photo accompanying this ad is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/6b1d9cdc-b4e1-4440-8168-8cd13b4246a9