BANNOCKBURN – Great Lakes Credit Union (GLCU) has announced plans to open a new branch in Libertyville. This is the credit union’s seventh branch in Lake County and the 13th branch in Illinois. The new branch will open this spring and will be located near downtown Libertyville.
The branch is a slightly reimagined version of a traditional branch. There will be no cashier line – members will be able to conduct cash transactions through an ATM. The focus will be on assisting members with more complex transactions such as managing investments and applying for loans or other accounts. There will also be a space for members to settle in and learn how to use GLCU’s digital banking services.
Mortgage loan officers, loan advisors, investment advisors and member service advisors will be on hand. In addition to the state-of-the-art full-service lobby, the branch will include a drive-thru ATM open to the public.
“We recognize that our members’ needs are changing,” said Steve Bugg, President and CEO of GLCU.
“Many members want to visit a branch for personalized assistance but prefer to do their day-to-day banking through digital channels. This branch offers the best of both worlds and represents the continued evolution of GLCU alongside our members. look forward to supporting the thriving business and small businesses, and growing families who call Libertyville home,” Bugg said.
Although GLCU has not had a physical branch in Libertyville for nearly a decade, it has served members in and around the community since the credit union’s inception in 1938.