Daily news from online research no. 34174

Banking Services Fund Customer Engagement Agent IQ

November 11, 2022

San Francisco-based Agent IQ raised $10 million in a Series A funding round. The firm provides solutions to help banks engage with their customers.

Agent IQ’s Lynq digital engagement platform offers messaging capabilities with the ability to translate in real-time in over 100 languages, as well as video chat and AI-powered real-time insights. The company promises to help customers deepen their customer relationships, improve satisfaction, increase service efficiency and access real-time information on hot topics between bankers and customers. .

The funding was led by Mendon Venture Partners, with participation from venture capital firms Acronym VC and Sierra Ventures, and banks including FNBO. AgentIQ CEO and Co-Founder Slaven Bilac (pictured) comments: “We are grateful for the trust our investors have placed in our organization, and we will leverage this capital to steer community banking towards an environment where consumers derive the same level of personal benefit through the digital channel as they traditionally did through the branch, while enabling banks and UCs to differentiate themselves with personalized, seamless and efficient service.”

Website: www.agentiq.com.

All articles 2006-22 written and edited by Mel Crowther and/or Nick Thomas, unless otherwise noted.