CGI announces CGI Credit Studio™, a cloud-native platform that transforms credit operations and customer experience for lenders

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GIB (NYSE)
GIB.A (TSX)
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FAIRFAX, Va., November 14, 2022 /PRNewswire/ – CGI (NYSE: GIB) (TSX: GIB.A) today announced CGI Credit Studio™, a platform that centralizes fundamental services shared across the credit lifecycle, from originations to servicing to collection and collections. As a SaaS offering, CGI Credit Studio offers business processes and underlying IT in a single, cohesive solution. Its modular, intelligent, and event-driven design is powered by machine learning and advanced analytics. CGI Credit Studio was developed to accelerate ROI through rapid, low-cost, low-risk deployments and supports lenders’ digital initiatives to become more agile, flexible, and customer-focused.

The new version of CGI Credit Studio introduces CACS X, the next generation of CGI’s debt management solution. Designed to evolve with market demands and adapt to handle growing transaction volumes, the reimagined CACS X solution helps lenders reduce operating expenses, late payments and charge-offs while building better relationships with customers through a real-time orchestrated journey, 24/7, omnichannel experience.

“The opportunities associated with digitalization, combined with the challenges of coping with economic headwinds, have created the need for lenders to reprioritize debt management and invest in solutions to accelerate modernization and transformation. Lenders are looking for new solutions with flexible options for relief as well as innovative recovery paths for customers,” said Rich Bissonnette, Senior Vice President, US Industry Solutions at CGI. “CGI Credit Studio represents customer service as it should be, where debt relief and debt collection services are handled proactively and with personalized and intuitive experiences.”

“CGI Credit Studio cuts implementation times from years to months so clients can quickly realize business value and is always up to date with the latest features and compliance requirements,” said Hemanthe Gorur, Vice President of Credit Solutions at CGI. “The platform integrates seamlessly with external systems using open, industry-standard tools and helps lenders leverage their data to make more informed decisions about their customers, operations, and business.”

With more than 40 years of experience in the financial services industry, CGI provides credit solutions to more than 350 of the world’s largest banking, lending, telecommunications, retail, utility, healthcare and government organizations. . With 14,000 professionals dedicated to the banking industry, CGI streamlines compliance management, delivering new levels of customer experience and enabling major IT transformations that drive profits and growth.

About CGI

Founded in 1976, CGI is one of the largest independent IT and business consulting firms in the world. With 90,000 consultants and professionals globally, CGI offers a portfolio of end-to-end capabilities, ranging from strategic IT and business consulting to systems integration, and managed IT and process services. business and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI’s reported fiscal year 2022 revenue is $12.87 billion, and CGI’s shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more about cgi.com.

SOURCECGI inc.